No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Maurices via phone. Our aim is to assist you in efficiently locating the phone number of Maurices and address any concerns or inquiries you may have about your Maurices purchases. We understand that waiting on hold for extended periods to inquire about your order on Maurices can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a Maurices representative once you've reached them. By following our step-by-step guide for contacting Maurices customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Maurices representative assist you more effectively. We also provide guidance on how to ask the Maurices representative for assistance, as well as how to follow any instructions provided by the Maurices representative.

With this information, you can reach out to the Maurices customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Maurices purchases.

Maurices Phone Number

Toll-Free Number:

888-255-1557

Current wait: 3 mins (3m avg)

Hours: 24 hours, 7 days

Best time to call: 2:45pm

Want to contact Maurices customer service faster? Don't wait on hold! Chat with the Maurices team directly via live chat.

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Help me with my issue

Contact Maurices via Social Media:

They are facing similar issues just as you are…

Check out if you can find the solution you need.

What happened: I ordered two items and received an email stating that it was canceled due to low inventory. I never received a refund

What happened: The problem: Return two items. I need the order numbers and address to return.

What happened: I have two returns, each from a different order date. I have the number for the first return, but I need the second item number, which contained jeans to return

What happened: I order * pairs of pants in the same order and only received one. the shipping update has said waiting for carrier package for * weeks..

What happened: I placed an online order. I keep getting notifications that the order is ready for pickup but the store is not able to locate it. I’ve checked in a few times now and it’s still not there.

What happened: I need to return an item but there was not a packing slip in the bag with the item. I want to return to the store so I am not sure how to go about doing this with a packing slip. Thanks!

What happened: I am trying to get a hold of Maurices customer care to make sure that you have my correct mailing address. I have not received a bill, and I know I have a balance that I need to pay. Every time I call the number that is on the card for Customer Care, I get a medical bracelet that they want to give me to wear in case of emergency in which I do not need. All I need is to be able to pay my bill. Cindy Juroska Perez **** Antonio Pl Seguin, Tx *****

QA

How to contact Maurices by phone?

To contact the Maurices customer service by phone, you can follow these steps:

  • Look up the phone number of the Maurices customer service. The phone number is listed on maurices.com. Or check out the Maurices phone number page on WorthEPenny.

  • Dial the Maurices phone number 888-255-1557.

    Hours: 24 hours, 7 days

    Best time to call: 2:45pm

  • Wait for an answer: Once the call is connected, wait for a Maurices representative to answer on the other end.

    Average wait time: 3m

  • Identify yourself and state your reason for calling the Maurices representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Maurices to help them assist you.

  • Ask for assistance: Ask the Maurices representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Maurices needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Maurices representative: After you have received the assistance you need, thank the Maurices representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Maurices, you can follow these steps:

  • Dial the Maurices customer service phone number 888-255-1557, which can be found on the Maurices website or in your order confirmation email form Maurices. Or check out the Maurices phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Maurices. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Maurices representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a Maurices representative.

  • If the system still doesn’t connect you to a Maurices representative, stay on the line without pressing any keys. Maurices will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Maurices.

  • Once you reach a live person, explain your issue and provide any relevant information about your Maurices order. The Maurices representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Maurices website. This may allow you to connect with a Maurices representative more quickly and efficiently than calling.

QA

Any tips for calling Maurices customer service?

When calling Maurices customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Maurices account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Maurices representative without any disruptions or background noise.

  • Be polite and respectful to the Maurices representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Maurices.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Maurices representative address your concern.

  • If the initial Maurices representative is unable to resolve your issue, politely ask to speak with a supervisor from Maurices or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Maurices representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Maurices after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Maurices customer service.

QA

What can I do If I am unhappy with my call to Maurices?

If you are unhappy with your call to Maurices customer service, there are several options you can try:

  • Call again: Try calling Maurices customer service again and speak to a different Maurices representative. Sometimes a different Maurices representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Maurices representative, you can ask to speak with a supervisor from Maurices or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Maurices may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Maurices customer service through other channels, such as email or chat. You can also explore the Maurices Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Maurices service, you may want to consider other options such as returning the product you bought on Maurices or filing a complaint with a consumer protection agency.

QA

How do I contact Maurices via live chat?

To the Maurices customer support via live chat, you can follow these steps:

  • Go to the Maurices website and look for a "Contact Us" or "Help" link at the bottom of the page.

  • Click on the link and look for options to contact the Maurices customer support, which include email, phone, or live chat.

  • Click on the live chat option, and follow the prompts to connect with a Maurices representative.

  • Provide any necessary information about your issue or question, and wait for the Maurices representative to respond.

Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Maurices live chat option, you may need to contact the Maurices customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.

QA

How to contact Maurices via social media?

You can contact Maurices via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Maurices via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Maurices official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Maurices, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Maurices. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Maurices social media team.

Please note that the social media accounts of Maurices are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Maurices for certain issues. For urgent or complex issues, it's recommended to contact Maurices customer service via phone or chat for more personalized assistance.

QA

Does Maurices have an email? How to contact Maurices customer service by email?

Yes, to contact the Maurices customer support by email, follow these steps:

  • Go to maurices.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Maurices and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Maurices order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Maurices order number or username.

  • Once you have completed the email, click send. You should receive a response from the Maurices customer support team within a few business days.

QA

What is WorthEPenny's relationship to Maurices?

To put it simply, WorthEPenny is an independent third-party website that is not related to Maurices. WorthEPenny provides free tools and resources to assist customers in reaching Maurices customer service more efficiently, such as the Maurices phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Maurices, as well as forums where Maurices customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Maurices, it is not associated with or endorsed by Maurices.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Maurices official app or the Maurices company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Maurices trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Maurices. All references by WorthEPenny to third-party trademarks like Maurices are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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